How do I make an appointment?

We are happy to offer online scheduling for both new and existing clients. Use the “Make Appointment” button at the top of the page to see availability and book your favorite time. Please note that we book several weeks in advance.

If you have trouble, please contact us.

Do you sell gift cards?

Yes! You may give the gift of beautiful skin by contacting us or picking up a card at your next appointment.

How can I order products?

Products from GlyMed Plus, Zo Skin Health, and skinbetter science can be ordered online through our affiliate links. All other product lines can be ordered through our contact form.

What is your return/refund policy?

There are no returns or exchanges on products purchased through The Skin Room. However, if you have an adverse reaction to a product, please contact us to discuss options. If an item arrives damaged, please email within 48 hours of delivery.

Any products purchased through an Affiliate link will adhere to their return policy.

What is the cancellation policy?

We require 24-hours notice to reschedule or cancel an appointment. Please text or call us at 239.826.6094 a minimum of 24-hours before your scheduled appointment time. Failure to reschedule or cancel at least 24-hours in advance may incur a $50 penalty.

What is your late arrival policy?

Arriving 15-minutes after your scheduled appointment time will be deemed a “no-show” and you may be charged the cancellation fee. Please contact us as soon as possible in the event you are running behind.

What payment methods do you accept?

The Skin Room accepts all major credit cards and Skin Room gift cards. We also accept cash, but are not able to provide any change. Checks of any kind are not accepted.